![]() This policy only applies to Valve-developed games.įor games developed by 3rd parties, it’s left up to the game maker. Can I Also Get a Refund On In-Game Purchases?Īs long as the in-game purchase has not been “consumed” Steam will give you a refund within 48 hours of when you purchased it. – Used Renewable Subscriptions – If you play a game (within the billing cycle) that’s part of a subscription package you CANNOT return it. – VAC Bans – If the Valve Anti-Cheat system (VAC) has banned you, you’re unable to return any game. ![]() – Steam Wallet Cards from 3rd Parties – These are non-refundable as well. – CD Keys from 3rd Parties – This includes all products that use a serial number or product code to activate. The only exception is if the video is in a bundle with other “Non-Video” products that is refundable. – Video Content – This includes episodes, movies, and tutorials. There are a few things you can’t return and they include the following… See Also: Amazon Return Policy: Time to Cut Through the Confusion Is There Anything I Can’t Return? Payment methods that support refunds currently include PayPal, Visa, MasterCard, AmEx, and Discover. You’ll get your refund back to your original payment method, including your Steam Wallet if that’s how you made the purchase. Does Steam Refund to My Original Payment Method? They give you 14 days from when you request a refund to mail the stuff back to them.įor games they’ll refund you within 48 hours. Then you’ll follow the return instructions and box up your items (if applicable). Next, you’ll want to select the order you want to request a refund on.įinally, you’ll want to tap the “I’d like to request a refund” button. To make it happen you have to start by logging into your Steam account. How Do I Start a Return or Refund with Steam? ![]() 30 Daysįor all other hardware sold by Steam, you have 30 days to make a return. This includes virtual reality headsets, controllers, and base stations. ![]() You have 14 days from delivery date to request a return on Valve Index Hardware. Some hardware items come with a 14 day return policy and some have a 30 day policy. Steam suggest that you ask for a refund on your game anyways and they just might grant it to you.īe polite in your explanation and you’ll definitely have a much greater chance for success.+ What’s the Policy for Returning Hardware? See Also: GameStop Return Policy: We Makes Sense Of a Confusing Policy What If I’m Over the 2 Hours?Īccording to Steam, they examine all over “2 hours playtime” refunds on a case-by-case basis. Steam told me that it could take up to a week to be issued your refund. The point is that you can make a Steam return for ANY reason as long as you’re within the 2 hours. It could be that your hardware isn’t compatible.Ĭould be that you simply don’t like the game. Does It Matter Why I’m Making the Steam Return? Yep, that’s right, Steam gives you a measly 2 hours of playtime to decide if you want to return the game for a full refund. I hope this information helps and makes your next return, or refund, a walk in the park. But what happens if the game you buy “sucks out loud” and you want to return it for a full refund? These types of digital returns can get a bit tricky so I wanted to dedicate an entire blog post to the Steam return policy so you know exactly what you’re getting into before you buy or ask for a refund on a game from their platform. ![]() The Steam platform, owned by Valve, is the largest digital distribution platform for PC gaming in the world. Whether you’re an avid gamer, or a newbie to the gaming scene, you’ve probably used Steam to buy a game. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |